The controller for any personal information that is collected and used about you is BRIKN. Any information and data collected will be treated as confidential in accordance with relevant data protection laws and guidelines. We respect your right to privacy and will only collect personal information about you with your consent.
At any time, you have the right to withdraw your consent for the processing of your data. Any data provided to us and/ or collected by us will be kept secure using suitable technical measures and by training staff on an ongoing basis to be aware of how to protect your data.
Through your use of this website and through voluntary contribution we will collect Personal data. Personal information is any information that tells us something about you. This could include information such as your name, date of birth, contact details, bank account details or any information about your needs or circumstances which would allow us to identify you. If you have specifically provided us with these, we will collect personal information relating to any specific access requirements you may have in relation to a property so that we can find a property that is suitable for your needs. We may also collect other personal data such as IP address, usage data on how you interact with our website, marketing data if you opt in for email lists and your preferences. We will also collect personal information required to source a property for you and negotiate the purchase of a property on your behalf.
Any references to personal information in this privacy notice will include personal data and personal information.
In addition, if we are providing a service to you, or on your behalf, where we are required to do so by law, we will collect information relating to your identity, which will be at least one form of photographic identification (such as a passport, a driving licence or an identification card) and one form of documentation with proof of your place of residence (such as a recent utility bill). We may also ask for further information such as proof of funds (bank statement, pension release statement, completion statement on sale of previous assets). These checks may be done for the purpose of anti-money laundering and terrorist financing.
If we are dealing with an entity such as a company, trust or charity, we may need to obtain personal information for the beneficiaries of the entity and/ or those in a position of significant control. This is not limited to but will include identity and address documents. We may also need to collect information on other individuals who have an interest in the property who are not considered to be our customers.
Where we are working alongside third parties such as solicitors or developers, we may need to share these documents on the basis of legitimate interests.
If you fail to provide data when requested to do so by law, it may mean that we cannot start and/ or continue providing a service to you or enter into a contract. If this is the case, we will notify you of the cancellation in due course.
The storage and security of your personal data is extremely important to us, so we have made sure to put all the necessary measures in place to keep it protected from unauthorised personal viewing or accessing it. Any electronic information we receive is kept on a secure encrypted cloud-based storage system and access to that system is password encrypted. Any physical or paper documents will be kept in a locked cabinet or safe. All data is handled by our UK staff members who receive training yearly on data protection. Your data will not be sold to any third parties and no third party will have access to the data unless law permits them too. Access to any data within the company will only be for legitimate business purposes.
The use of your personal data is governed by the law and so we will only use your personal data where the law permits us to do so. For this reason, we will only use your data under the following circumstances:
• Where we have entered and/or entering into a contract with you to provide a service
• Where we need the information to comply with legal or regulatory obligations
• Where the processing or use of information is necessary for our legitimate interests (or those of a third party) on the provision that your interests and fundamental rights are not overruled, for example:
◦ Processing of information necessary for the promotion of our business, products and brands and to measure the scope and success of any of our campaigns – this will include receiving marketing information from us on occasion after you have engaged with us to provide a service or received a service from us which may be similar and of further interest to you or where you have explicitly shown that you would like to receive such information. You will have the right to opt out of receiving any such information at any time if you so wish.
◦ Processing of information that is necessary to help develop and improve our real estate market trend knowledge through market analysis and research to improve our services tailoring the experience better to the future investors
In some cases, due to the type of business we perform, we may need to collect and process what is regarded as Special Data by the GDPR. This may include data such as: race, religion, sexuality, nationality, politics, health, sexual orientation, sex life and job status. We will not require this data unless it is absolutely necessary to your individual circumstance so we can provide you with our services. In the case of needing any Special data we will ask permission to collect such data and explain the reason behind us needing to collect it.
Personal data will be kept for as long as we are providing a service to you or as long as it’s needed for legitimate business interests so that we can continue to provide the service. Depending on the type of information and sensitivity of that information will determine the length of time the data is kept on record. Due to legal and regulatory purposes and for in the situation of a legal case we will keep all data for a minimum of 6 years and after that it will be destroyed appropriately.
1. Right to be informed We must inform you about the data processing we will be carrying out using your data in concise, transparent and easily accessible language.
2. Right of access You can request a copy of your information which we hold (this is known as a subject access request) free of charge. If you would like a copy of it, please:
• Either download the Request for Access to Personal Information form here or email, call or write to us (see ‘How can you contact us?’ below)
• Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility bill), and
• Let us know the information you want a copy of, including any account or reference numbers, if you have them
3. Right of rectification If you believe we have any data which is incorrect you have the right of rectification which is free of charge where we will have one month (two if the information is complex) to make the necessary corrections. If you would like to do this, please:
• Email, call or write to us (see ‘How can you contact us?’ below)
• Let us have enough information to identify you (e.g. account number, user name, application details), and
• Let us know the information that is incorrect and what it should be replaced with
4. Right of erasure You are able to request we remove all of the personal data we hold on you however we can only do this in specific circumstances. Please contact us to discuss how this can be done.
5. Right to restrict processing You are able to request we block or supress the processing of your personal data. If this occurs we are able to store but not further process it.
6. Right to object You have the right to object to the processing if it’s based on legitimate interests, direct marketing and for historical/scientific and/or statistics.
7. The right to lodge a complaint If for any reason you wish to make a complaint with regard to our handling of your personal data, you may do so at the Information Commissioners Office (ICO). No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. To make a complaint please contact [email protected]
We aim to respond to all claims and requests within 3 weeks. However, depending on the request and the complexity of the claim or request this process can take longer. If this is the case, we will notify you with an email to keep you updated with the processing of your request. To make a request please see contact info below.
Please contact us if you have any questions about this notice or the information, we hold about you. You can contact us in the following ways:
By email:[email protected]
We may change this notice from time to time. You should check this notice occasionally to ensure you are aware of the most recent version.